Amazon Careers 2024: hiring freshers for IT Support Associate. Candidates with Bachelor’s degree/Diploma are eligible to apply. The detailed eligibility and application process are given below.
About Amazon
Amazon.com, Inc., doing business as Amazon , is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. he e-commerce platform Amazon.com started by selling books but gradually expanded to cover a diverse variety of categories, including home goods, apparel, beauty products, and more.
Although the company is best known among consumers for its retail platform, a majority of its operating profits (as of 2024) come from its cloud computing division, Amazon Web Services (AWS). Amazon is also emerging as a leader in generative artificial intelligence (GenAI) with its Bedrock platform. On the media side, Amazon is in the thick of the so-called “streaming wars,” with its Prime Video entertainment and sports subscription model—including original content—battling for share of viewers.
Amazon’s beginnings are rooted in its third-party seller services, subscription services, and advertising. It has long said it aims to expand sales by “improving all aspects of the customer experience, including lowering prices, improving availability, offering faster delivery times, increasing selection, expanding product information, improving ease of use, and earning customer trust,” according to Securities and Exchange Commission filings.
Details About Amazon Careers 2024:
Company Website : www.amazon.jobs
Job Role: IT Support Associate
Qualification: Bachelor’s degree/Diploma
Batch: Recent Batches
Experience: Freshers
Salary: ₹ 4 to 8 LPA (Expected)
Job Location: Bangalore
Last Date: ASAP
DESCRIPTION
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
Amazon Careers 2024
Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate .
IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24×7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Responsibilities
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
Amazon Careers 2024
A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
QUALIFICATIONS
- Bachelor’s degree/Diploma
- 0 months to 18 months of work experience.
- Good communication skills
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
Amazon Careers 2024
All interested and eligible candidates can apply for Amazon Careers 2024 online by the following link as soon as possible.
Apply Link: Click here
Join our Whatsapp group: Click here
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