Microsoft Internship 2024 hiring Technical Support Engineering Intern of Currently pursuing a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field at Multiple Locations, India. The detailed eligibility and application process are given below.
About Company
Microsoft is an American multinational company that produces computer software electronics and personal computer devices. Microsoft currently employs more than 180,000 people and it is currently headquartered in Redmond, Washington in the United States. Microsoft is a part of the big 5 American IT companies besides Google, Amazon, Apple, and Facebook. Microsoft ranked 21 in the Fortune 500 companies by revenue and so far it is the highest software maker by revenue in 2020.
Microsoft Internship 2024
Products of Microsoft include Xbox, Microsoft Office, Internet Explorer, and Edge browser. Other services provided by Microsoft include Bing search engine, Azure cloud computing, and Windows.Microsoft was initially founded by Bill Gates and Paul Allen in April 1975. They developed the BASIC language interpreters for the old age devices but as soon as new software came, Microsoft updated their software for MS-DOS followed by Windows
Internship 2024 Details:
Company Website: www.microsoft.com
Job Role: Technical Support Engineering Intern
Qualification: Bachelor’s Degree in Computer Science, Information Technology (IT), or related field.
Experience: Fresher
Batch: 2025 / 2026/ 2027
Salary: ₹ 4 – 10 LPA (Expected)
Job Location: PAN India
Last Date: ASAP
Apply Link: Click here
Description
As a Techical Support Engineering Intern, unSder supervison, you will provide technical support to customers, partners, field engineers and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems. You will perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues. The most common and critical skills for technical support specialists, such as customer service, troubleshooting, math, and phone calls. See how to use these skills on your resume and improve your job prospects.
Microsoft Internship 2024
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At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Technical support specialists work with companies to provide customer support and troubleshoot technical issues. Whether you’re looking for your first job as a technical support specialist or are looking for a position at a new company, it’s important for you to understand the skills you need to excel in this field.
Qualifications
BE/BTECH/MCA/BCA
Skills Required for Technical Support
- Technical proficiency and problem-solving
- Customer service and communication
- Adaptability and continuous learning
- Attention to detail and analytical thinking
- Time management and prioritization
- Understanding of how to troubleshoot hardware and software issues
- Experience providing technical-oriented customer service
- Ability to conduct research to stay on top of software and hardware trends
- Familiarity with necessary tools and operating systems
- Knowledge of coding languages like Java and Python may also be required for some positions.
Responsibilities
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
Microsoft Internship 2024
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